We ask that you allow up to 2 weeks for your order to be fulfilled. While most orders are completed much sooner, the exact timeframe depends on how busy we are at the time of your purchase. All of our products are handmade in-house with care and attention to detail, and they are crafted in the order we receive them.

We charge shipping based on order size, starting at $4.99 up to $24.99.

We accept returns on non-personalized items within 7 days of receiving your order. To initiate a return, please contact us through our contact form for detailed instructions. Customers are responsible for the cost of return shipping. Once we receive the item, we’ll process your refund within 2 business days.

Unfortunately, we cannot accept returns on custom or personalized products unless we’ve made an error or the item was damaged during shipping. In such cases, please contact us immediately so we can resolve the issue promptly.

Yes, we do! If you have a specific idea in mind, reach out to us through ourContact Form. We’ll work with you to bring your vision to life. Custom orders may require additional processing time, so please plan accordingly.

Yes! If you’re located near Deer River, MN, you can pick up your order locally. Choose local pickup rather than shipping at checkout to waive the shipping fee, and we’ll coordinate a pickup time with you.

NOTE: Not ALL orders are available for local pickup. Please refer to the listing details for information regarding local pickup. If local pickup is not available it will be noted in the listing.

If your item arrives damaged, please contact us as soon as possible through ourContact Form. Be sure to include a photo of the damaged item and packaging. We’ll work quickly to resolve the issue, whether that means replacing the item or issuing a refund.

Most of our products can be personalized, making them perfect for thoughtful gifts or unique keepsakes. Check the product description for personalization options, or contact us if you have any questions about what can be customized.

You can reach us through ourContact Formon the website. We’re happy to answer any questions or assist you with your order!

Yes! We’re happy to work with teams, groups, and organizations on bulk orders. Whether it’s custom school spirit gear, personalized gifts, or accessories, we can help you create matching items that stand out. Discounts may be available for bulk orders depending on the quantity and design requirements. Contact us for more details or to get started!